Three’s a charm

Hiscox has triumphed again in the Insurance Times Awards by being named Commercial Lines Insurer of the Year for the third consecutive year.

John Heaney, Hiscox’s Head of Professions and Specialty Commercial Division, says: “We are absolutely delighted to win this award for the third year running – especially as it is voted for by brokers.

“It is great to know that brokers appreciate the efforts of our underwriters throughout the UK. We will continue to work with brokers to find new ways of improving our service.”

This year, Hiscox will be implementing several new projects that will help to tighten the relationship between its underwriters and brokers. The first is an IT system that allows underwriters to view any outstanding issues with brokers, meaning everything can be dealt with in one phone call rather than several different ones.

“We’ll keep looking for new ways for brokers to benefit,” adds John.